Non-Technical Skills

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Accident investigations have underlined the significance of Non-Technical Skills (NTS) in errors and violations; poor communication, lack of planning and loss of attention are all recurring issues.

Research from safety critical industries indicates that front line staff, faced with changing, demanding operational environments, benefit from having skills that enhance the way in which they carry out a task and reduce the likelihood of making mistakes.

In particular, NTS training within aviation and maritime industries has been associated with improvements in performance and a reduction in accidents and incidents.

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